Accomodating changes in capacity
Harsh, (not sure if spelling correct) took complete control and rectified everything.
He was very accomodating and made us feel very welcome even though we were quite stressed. Our hotel has responded to the review Dear Jenny, We very much appreciate your comments regarding your stay at the Adelaide Rockford.
I thank you for providing fair and honest feedback, your comments in relation to the overall stay being enjoyable provide me with the hope that all is not lost, we simply need to ensure our product and service is maintained at 4 star standard in all areas of our business.
I apologise for the delay in checking into your room.
Superb service & a warm ambience to match, we also offer a healthy choice kids menu, eco fire & fabulous views of the Adelaide arts precinct. No theft-resistant lock for the door make me a bit uncomfortable.
A modern lounge during the day, the setting lends itself to informal meetings over a hot cup of coffee or cool refreshing drink. Our hotel has responded to the review Dear Emma, Thank you for the great review of our hotel!
At night the area transforms into a spacious lounge bar where you can relax and unwind. We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely, Marion Tuck Adelaide Rockford Our hotel has responded to the review Dear Karen S., We very much appreciate your comments regarding your stay at the Adelaide Rockford.